CSM Coaching Level 1

CSM Coaching Level 1 course provides CSMs with the Core knowledge and Customer Success Management best practices they need to deliver better outcomes for their customers.


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CSM Coaching Level 2 Bundle

Add the CSM Coaching Level 2 course for only $495 (Save over 50% off the list price)

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"This course is a must-attend for CSMs. It provides an excellent skills and information base to enable CSMs to become trusted advisors for their customers. I highly recommend!" - Lori Pitts, CSM

"As a new CSM, I’ve learned dozens of useful tips and strategies. The content was a great introduction to the CSM world, and I see myself going back to it consistently throughout my CSM career. I would recommend it for anyone in Customer Success looking to further their knowledge." - Annalise Hartley, CSM

"I can't recommend the SuccessCOACHING program enough. The instructors are consummate professionals who impart wisdom in every interaction. If you're on the fence about taking the class like I was, then you should know the knowledge learned in the course far outweighs the cost of admission. Get in before they raise the price!" - John Bowman, Senior CSM

"Quality content, super clear and actionable." - Jordan Robinson, CSM

"The CSM program provided detailed information that current Customer Success teams and CSMs can leverage to reduce churn risk and positively impact usage." - Liz Murphy

“I will require all existing and new members of my team to attend the SuccessCOACHING CSM Coaching program. This program not only provides the fundamentals of Customer Success, but it also ensures that the entire team starts from the same baseline. I think it is invaluable to have these values and processes cemented from the beginning and the SuccessHacker coaching program helps solidify this when applied to the daily work processes of delivering customer value and driving customer success.” - Juniper Sage, Director of Customer Success

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